iOS Community

Absences: log and manage leave from the resident app

Residents can now log absences directly in the Community app, giving staff accurate real-time visibility into departures and returns without relying on manual communication.

• Residents log an absence via a new front office cube
• Fields include: departure and return date and time, destination and address (with a saved top 10 of recently used destinations), a contact person for the duration of the absence, and any additional notes

Activities: notifications now include change context

Staff-triggered changes to activities now produce notifications that name the specific date and time of the affected instance, along with which fields changed. Residents can see what was updated without needing to open the activity.

• Notifications specify the exact activity instance affected, including date and time
• The notification lists which fields of the activity have changed
• Tapping a notification navigates directly to the activity detail

Activity suggestions for Residents

Using resident profile data, the platform can now automatically suggest relevant activities. Suggestions are based on the activity's title and category, matched against the resident's About Me, Interests, Other Interests, Talents and Hobbies, Typical Day, Expectations, and Retired Life Description fields.

<aside>

Contact your Customer Experience Manager to have it activated in your community.

</aside>

Reservations: book amenities through Concierge and Wellness

Staff can now link amenities or amenity categories to Concierge and Wellness items, enabling residents to book facilities as part of their service order. Booking rules are configured per item to match community availability and policy.

Resident booking